Last updated: January 3, 2025
scanned.to ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and API.
If you are wondering what happens to your files when you upload them, the short answer is:
We do not publish your files or share them unexpectedly.
We may collect account information such as name, email address, and company details, along with payment-related metadata from our payment providers. We also process the files you upload and limited technical usage data such as browser type, device information, IP address, and interaction events.
We use information to operate the service, authenticate users, process payments, improve performance, prevent abuse, provide support, communicate important updates, and comply with legal obligations.
We may share information with infrastructure providers, payment processors, analytics vendors, and service providers who help us operate scanned.to. We may also disclose information if required by law, to protect rights and safety, or in connection with a business transfer.
Uploaded documents are processed ephemerally by default. We retain them only for the period required to perform the requested conversion or translation, then delete them unless you actively choose to save or share them. Account and billing records may be retained longer to satisfy legal, tax, audit, and fraud-prevention requirements.
If you choose to save or share a document on the platform, that document will be retained in connection with your account until you delete it or the related retention policy requires removal.
Depending on your location, you may have rights to access, correct, export, restrict, or delete your personal information. You can exercise available rights through your account settings or by contacting us.
Your information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.
The platform is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date when changes take effect.
If you have questions about this Privacy Policy, contact us at [email protected].