Last Updated: January 3, 2025
If you are wondering what happens to your files when you upload them, the answer is simple: We upload them securely, process them as you would expect, provide you with the results for download, then delete them shortly after. If you specifically ask us to create a shareable version, you have full control and can remove it any time. That's all.
We don't publish your files, we don't share them with anyone unexpected.
If you want to learn more, find our detailed privacy policy below.
scanned.to ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and API (collectively, the "Platform").
Please read this Privacy Policy carefully. By using the Platform, you consent to the data practices described in this policy.
We may collect information about you in a variety of ways.
When you register for an account or make a purchase, we may collect identifiable information such as your name, email address, and company name. Our third-party payment processor collects your payment card information; we do not store this on our servers.
We process the files (PDFs, images, etc.) that you upload to the Platform for conversion and translation ("User Content").
We automatically collect technical information about how you access the Platform, such as your IP address, browser type, and pages viewed.
We use cookies and similar technologies to track activity on our Platform and improve your experience.
We use the information we collect to:
IMPORTANT: We do not use your User Content (the contents of your documents) to train our AI models without your explicit, opt-in consent. Your documents are processed for your benefit only.
We do not sell your personal information. We may share information in the following situations:
With third-party vendors who perform services for us, such as payment processing and cloud hosting.
If required by law or in response to a valid legal process.
In connection with a merger, sale of assets, or other business transaction.
We use administrative, technical, and physical security measures, including encryption, to help protect your personal information and User Content. However, no security measure is impenetrable, and we cannot guarantee absolute security.
We retain your personal account information as long as your account is active. Our retention policy for your User Content is designed for your privacy:
By default, uploaded documents are processed ephemerally. They are held on our servers only for the duration required to perform the conversion or translation and are then permanently deleted. We do not save your documents unless you explicitly choose to do so.
If you actively choose to save or share a document on the Platform, that document will be stored in connection with your account and retained until you choose to delete it.
Depending on your location, you may have rights to access, update, or delete your personal information. You can exercise these rights by accessing your account settings or by contacting us directly.
Your information may be transferred to — and maintained on — computers located outside of your jurisdiction where data protection laws may differ.
Our Platform is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
If you have any questions about this Privacy Policy, please contact us at [email protected].